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Text Messages
Account Creation
App(s)
Benefits of NSE for Your Tenants
Talking Points for Managers
NSE Hardware
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Hardware
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Nokē Smart Locks
Occupied Units
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Help Center
NSE Web Portal
NSE Web Portal
Home
Facilities
Reports
Units
Users
Activity
Settings
Hours
NSE Mobile App
Tenant App
Facility App
Fobs
New Features and Highlights
New NSE Web Portal Features
New NSE Mobile App Features
Troubleshooting
Text Messages
Account Creation
App(s)
Benefits of NSE for Your Tenants
Talking Points for Managers
NSE Hardware
Locks
Hardware
Installation
Nokē Smart Locks
Occupied Units
Indicator Lights
NSE Web Portal
Understanding how to navigate user activity, reports, settings, and more in the Nokē Smart Entry (NSE) Web Portal.
Home
Logging in to the Web Portal and Mobile App
Customizing the Dashboard
Navigating the Manager Dashboard
Mastering the Virtual Walk-Thru Checklist
Examining the Unit Status and Unlocked Units Widgets
Reviewing the Activity Overview and Recent Activity Widgets
Monitoring the Most Active Units Widget
Monitoring the Most Active Users Widget
Following Up with the Recent Updates Widget
Setting Up the Idle Users Widget
Using the Remote Open Widget
Reviewing the Unit Tasks Widget
Using the Recent Feedback Widget
Reviewing the Low Battery Unit Controllers Widget
See more
Facilities
Switching to Another Facility
Reports
Understanding Tenant Reports
Understanding Manager Reports
Units
Understanding the Units Tab
Understanding the Unit Details Page
Vacating a Unit
Renaming a Unit
Combining Units
Transferring a Tenant to Another Unit
Accessing Occupied Units Overview
Auctioning a Unit
Working with Delinquency in Nokē Smart Entry
Defining the Unit Status Settings
Deleting a Unit Controller from a Unit
See more
Users
Understanding the Users Tab
Resending an Activation Link to a Tenant
Creating Non-Tenant Users
Granting 24-Hour Access
Removing Employee Access to a Facility
Assigning Access to Multiple Facilities
Deleting a Non-Tenant Users
Verifying a User Has an Active Digital Key
See more
Activity
Monitoring Activity at a Facility
Managing Saved Activity Views
Settings
Personalizing Your Web Portal Theme
Setting Up the Main Facility Information
Defining the Employee Settings
Defining the Tenant Settings
Defining the Device Settings
Creating a Temporary Access Code
Defining the Advanced Settings
Branding Your Facility
Understanding Access Zones
Updating the Facility Location Map
Adding or Deleting a Unit From an Access Zone
Reviewing Permissions
Reviewing and Editing Roles
Setting Up Notifications
Getting Notifications When a Specific User is at Your Facility
Understanding the Simplified View
Sharing Access to Units with Facility Managers/Employees
Understanding Entry Messages
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Hours
Setting Up Facility Hours/Schedules