Mastering the Virtual Walk-Thru Checklist

Daily Walk-Through Checklist with Nokē Smart Entry

Performing a daily walk-through at your storage facility is essential for maintaining security, cleanliness, and operational efficiency. With the Nokē Smart Entry (NSE) system, you can streamline this process using the features available in the NSE Web Portal.

This article outlines an effective daily checklist and highlights how Nokē tools can assist you in completing these tasks efficiently.

1. Security Measures

Physical Checks

• Locks and Doors: Verify that all unit doors are secure and customers’ locks are intact.
• Gates and Keypads: Test the functionality of gates, keypads, and other entry systems to ensure smooth operation.
• Cameras: Ensure all security cameras are operational and correctly positioned.
• Fencing: Inspect perimeter fencing for damage or potential vulnerabilities.

Using Nokē Tools for Security

• Facility Monitoring and Open Units Widgets: Quickly identify unlocked units or those with security concerns.
• Voltage Alerts Widget: Monitor unit controllers with low battery levels to ensure uninterrupted security.

2. Cleanliness and Maintenance

Physical Checks

• Grounds: Clear trash, debris, or spills from driveways and walkways.
• Lighting: Check that interior and exterior lights are functional, replacing burnt-out bulbs as needed.
• Units: Look for signs of damage, unauthorized modifications, or pest activity.
• Facilities: Inspect shared spaces (e.g., bathrooms, offices) for cleanliness and restock supplies if necessary.

Using Nokē Tools for Maintenance

• Activity: Monitor Activity to identify high-traffic areas to focus cleaning & maintenance efforts where they’re most needed.

3. Safety Hazards

Physical Checks

• Trip Hazards: Inspect for cracks, potholes, or uneven surfaces.
• Fire Equipment: Verify fire extinguishers are accessible and up-to-date.
• Emergency Exits: Ensure all emergency exit pathways are clear and properly marked.

4. Customer Compliance

Physical Checks

• Unit Monitoring: Look for signs of tampering or unauthorized use of storage units (e.g., living in units).
• Parking Area: Check for abandoned or unauthorized vehicles.

Using Nokē Tools for Compliance

• Facility Monitoring Widget: Track recent unusual customer activity patterns that may indicate compliance issues under the Suspicious tab on the Overview page.
• Activity: Review all recorded activity at your facility using the Activity dashboard. Activity can be filtered by type, users, units, entries, roles, and historical data is available for up to 1 year within the portal. This includes visibility to the following events:
  • Tenants attempting to access a zone not assigned to them.
  • Tenants entering the facility but failing to visit their unit within 15 minutes.
  • Attempts to open a unit that is Overlocked.
  • Late-night access outside of standard hours.
  • Tenants who close their unit but do not exit through a designated exit within 10 minutes.

5. Operational Efficiency

Physical Checks

• Signage: Confirm that directional and informational signs are visible and in good condition.
• Unit Availability: Keep track of vacant units for leasing opportunities.

Using Nokē Tools for Efficiency

• Device Management Widget: Test gate systems and ensure smooth operation for customers conveniently from the Overview page.

Walk-Through Priorities Summary

• Clear all litter and ensure dumpsters are not overflowing.
• Note and address maintenance issues like burnt-out lights or damaged building components.
• Monitor the condition of units, grounds, and customer access points.

By integrating physical inspections with the data available through the NSE Web Portal, you can conduct a thorough daily walk-through while saving time and ensuring no detail is overlooked.