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How access zones are used to restrict tenant access to specific areas of your facility.
Understanding Zones in the Nokē Smart Entry System
What Are Zones?
Zones are groups of entries and units within your facility that help control tenant access. By using Zones, you can ensure that tenants only have access to the areas they need based on their rental location.
For example, Zones can be used to:
- Restrict access to specific sections of a facility
- Separate different buildings within a facility
- Limit access to specific floors in a multi-story building
The Nokē Smart Entry (NSE) system uses Zones to:
- Enhance security by tracking who enters different areas
- Manage tenant access to entries, floors, and gates based on their rental unit
- Improve organization by grouping units and access points logically
Who Sets Up Zones?
Zones are set up by Nokē Smart Entry technicians and support members during system installation. All entries and units will be assigned to the appropriate Zones during this process.
How Many Zones Should a Facility Have?
The number of Zones in your facility depends on factors like:
- The size of your facility
- Its physical layout
- The location of entry points
During installation, Nokē Smart Entry installers will work with your support team and account manager to determine the best Zone setup for your facility.
What Are Relays and How Do They Work?
A relay is a connection point in the NSE system that controls access to doors, elevators, and entry/exit gates.
For example:
- If a tenant is allowed on the third floor, the elevator relay ensures that only the button for the third floor is activated for that tenant.
- If a tenant only has access to Building A, relays prevent them from unlocking doors in Building B.
Example: Zones & Relays in a Multi-Floor Building
- Zone 1: Includes all first-floor units and the main entrance.
- Zone 2: Includes all second-floor units and controls the second-floor elevator relay.
- Zone 3: Includes all third-floor units and controls the third-floor elevator relay.
- Zone 4: Includes all fourth-floor units and controls the fourth-floor elevator relay.
This setup ensures that tenants can only access their assigned floor and the main entry point.
How Do Zones Affect Tenant Access?
Once Zones are set up, the NSE system enforces access rules. When a tenant tries to unlock a door, gate, or elevator:
- The system checks their assigned Zone.
- If they are authorized, access is granted.
- If they are not authorized, access is denied.
For example, if a tenant rents a unit on the third floor but tries to enter a restricted area on the fourth floor, the system will block access.
What Is the Default Zone, and Why Is It Important?
Every facility must have at least one "Default Zone." This Zone acts as a safeguard, ensuring the NSE system functions properly.
⚠️ If the Default Zone is missing or deleted, access commands may be blocked.
The Default Zone is also used to generate daily access codes for the facility, making it a critical part of your access control setup.
Key Takeaways
- Zones control tenant access by grouping entries and units together.
- Relays help manage access to doors, elevators, and gates.
- Your facility's Zone setup is customized by Nokē Smart Entry technicians.
- The Default Zone is essential—deleting it can cause access issues.
Need help with your Zones? Contact Nokē Smart Entry Support for assistance.
PERMISSIONS NEEDED:
- View Zones for view-only access to the Zones page.
- Manage Zones for edit access to the Zones page.
If you do not have the correct access, contact an administrator to add that permission to your role type.
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