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How to use the Most Active Users widget to keep up with wear and tear, and potentially increase rent for long time renters.
The 'Most Active Users' widget displays the tenants generating the most traffic in your facility. Often, it's the same tenant accessing multiple units. This raises questions: Are they business tenants? Are they moving in or out?
This widget provides valuable insights to help you maintain your facility proactively. It offers a deeper understanding of the activities of your most active customers. You can consider adjusting rental rates for tenants who frequently spend time at your facility or for the most desirable unit locations. You can view the most active tenants per day, week, or month.
By clicking on the user, you can access the 'User Details' page and gather more information. You may discover that a tenant is using the unit for business storage based on the frequency, days, and times the unit is being unlocked. These business tenants are prime candidates for rental increases, as they contribute to the daily wear and tear of the facility and are often willing to pay more for the convenience of its location or to avoid moving their inventory elsewhere. Additionally, frequent activity at a unit could indicate that someone is using the unit for sleeping purposes.
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