Setting Up Facility Hours/Schedules

How to set and assign facility schedule(s) for specific access to your users.

Note: New users are set to the default schedule automatically. They can be edited from the menus shown. 

Depending on how your facility is set up, you can define and assign different sets of scheduled hours that your facility is open to the assigned users/tenants.

To review the access schedules,

  • From the Web Portal, navigate to the Hours tab on the left-hand side of your screen. 
  • From the Hours tab, you see the possible listed hours:

Note: Depending on how your facility is set up, this page might look slightly different for you. 

 

The Nokē Smart Entry system offers four distinct scheduling options for your customers. Let's delve into the specifics of each: 

  • Default Schedule - This serves as the primary schedule for your facility and is automatically assigned to users by default. 
  • Office Schedule - Contrary to its name, this schedule doesn't necessarily reflect your office hours. It's ideal for scenarios where you need to restrict access to specific times. For instance, if you have clients such as auction winners who require assistance only during your business hours, or if you have customers who need supervision due to policy compliance issues. The Office Schedule allows you to limit access accordingly.
  • Custom Schedule - An additional schedule which can be set to any hours which fit the needs of your facility. This could be used for vendors with unique operating hours, such as those responsible for trash collection or landscaping. You can tailor this schedule to match their specific timeframes, ensuring access in only granted when necessary. 
  • 24-Hour Schedule - Reserved for individuals who require round-the-clock access, such as employees or business tenants. this schedule is fixed at 24/7 access and cannot be modified. 
  • Fob Schedule - Select and set the schedule that users with a fob have access to the facility. 

To edit/create an access schedule,
  • Click the (pencil) icon in the right corner of each schedule to edit the open and close times. 

  • Click the (people) icon in the right corner to edit the users in this specific schedule.

  • A pop-up form lets you view all the users that are currently assigned to this schedule. 

  • Click the Edit Users button to go to a page where you can assign users to the different available schedules. 

 

One User - Assign Schedule

You can assign schedules from the User Details page. 

  • Click the Users tab, and then navigate to the user you want to edit.
  • From there, click the Settings icon, then navigate to the Schedule tab.
  • Select the schedule you want this user to have.
  • Click the Save Changes button.

 

Permission Needed

  • Manage Facilities
  • Manage Users
If the Hours tab does not display in your Web Portal, contact an administrator to add that permission to your role type.