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135 Janus International Blvd.
Temple, GA 30179
Toll Free:(866) 562-2580
Phone:(770) 562-2850
Fax:(770) 562-1991
Effective Date: November 1, 2019
Last Reviewed: September 1, 2020
We at Janus International Group, LLC (“Janus”, “JIG”, “we”, “us”, or “our”) take the privacy of all visitors (“you” or “your”) to our websites and Noke® Smart Entry applications very seriously. This privacy policy (“Privacy Policy”) informs you how Janus handles privacy matters and how we process your Personal Data.
This Privacy Policy covers all Janus websites, products and services, and the data that is shared by a visitor with us, whether directly via www.janusintl.com, the Noke® Smart Entry system, including the mobile app (“Mobile App”), or via email (collectively, the “Site(s)”). This Privacy Policy provides an explanation as to what happens to Personal Data that you share with us, or that we collect from you either directly via these Sites or via email. By using the Sites, you agree to the terms and conditions of this Privacy Policy. This Privacy Policy applies to the data collected by us, or those working on our behalf, through information you enter or from the data imported from authorized and approved sources. It does not apply to data collected through other websites, products, or services not approved by us. By using or accessing our Sites in any manner, you acknowledge that you accept the practices and policies described in this Privacy Policy (and as updated from time to time), and you hereby consent that we may collect, use, and share your information as described herein. If you do not agree with our policies and practices, your choice is not to use our Sites or Mobile App. Your use of the Sites or Mobile App is at all times subject to our Terms of Use (available at janusintl.com/termsofuse (the “Terms”) or strictly in the case of our Mobile App, the applicable End User License, which incorporates this Privacy Policy. Any capitalized terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms.
Table of Contents
Information We Collect
Information Received from Customers through Our Services
Information Received from the Noke® Smart Entry Application
Use of Cookies
Use of Personal Data
Sharing and Disclosure
Storing your Personal Data/Transfer of Data
Third Party Links
Individual Rights – Actions You Can Take
Security
Sensitive Data
Our Policy on Children’s Information
Policy Changes and Contact Us
Information We Collect
While using our Sites or Mobile App, you may provide us with certain Personal Data of our customers, employees of our customers using our app, or tenant data that can be used to contact or identify you. This Privacy Policy covers our treatment of personally identifiable information. This is information which may be connected to you specifically as the individual to whom the information relates. Such information may include name, mailing address, email address, telephone number, or any other information defined as personally identifiable information (or similar term) by applicable law. For this Privacy Policy the definition of “Personal Data” is the definition under the law applicable to the person whose data is collected. If the Personal Data is that of a European citizen or resident, the definition of personal data is defined under GDPR, so, please see the section toward the end of this Privacy Policy. If the Personal Data is that of a California resident, the definition is as provided under California law. Personal Data does not include your personally identifiable information that has been deidentified, pseudonymized, anonymized, aggregated, and/or otherwise processed so as to be unidentifiable in such a way that the data can no longer be attributed to a specific individual (by reasonable means) without the use of additional information, and where such additional information is kept separate and under adequate security to prevent unauthorized re-identification of a specific individual such that one could not, using reasonable efforts, link such information back to a specific individual (the foregoing in this sentence being referred to as “De-Identified Personal Data”).
Personal Data we collect from our Sites and Mobile App may include, but is not limited to:
Other related data we may collect may include, but is not limited to:
Information Collected Automatically
Like many Sites, we and our third-party service providers, such as advertising and analytics providers, use cookies, web beacons and other data technologies to receive and store certain types of information when you interact with us through your computer or mobile device. Using these technologies helps us recognize you, customize your experience and make relevant marketing messages. Here are the types of information we collect:
Information Received from Customers Through Our Services
We receive data from our customers through our storage facility-related services. We process this data pursuant to a contract in place with our customers. The use of information processed through these services shall be limited to the purpose of providing the service for which the customer has engaged Janus. We process Personal Data at the direction of our customer and we generally have no direct relationship to the tenants whose Personal Data we receive on behalf of our customers. See below about your choices and access rights related to this data.
Information Received From the Noke® Smart Entry Application
We receive data from our customers’ employees, tenants, and certain company managers who use our Noke® Smart Entry app. We process this data pursuant to a contract in place with our customers. The use of information processed through our service shall be limited to the purpose of providing the service for which the customer has engaged Janus. See below about your choices and access rights related to this data.
Use of Cookies
Our Sites use “cookies” (a small text file sent by your computer each time you visit our Site) or similar technologies to record log data. Many browsers default to accepting cookies. You may be able to change this setting in your browser and you can also clear your cookies. If you do, you may lose some functionality of our Site. Check your browser’s help function to learn more about your cookie setting options.
For information on how Janus handles cookies for individuals outside the United States, click here: https://janusintl.co.uk/cookie-policy/. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For more information on how to opt-out of third-party advertiser tracking mechanisms, please click here.
We may use the following types of cookies:
If you have any questions about cookies or to generally find out more about cookies, visit allaboutcookies.org.
Use of Personal Data
We may use your Personal Data as described below:
Sharing and Disclosure
We do not share your Personal Data with others except as indicated within this Privacy Policy or when we inform you and give you an opportunity to opt out of having your Personal Data shared.
We share your Personal Data in the following ways:
You can opt-out of having made your activity on the Site available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/ Google also recommends installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout, for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
Please note that at this time we do not recognize automated browser signals regarding tracking mechanisms, which may include "do not track" instructions.
We work with Google AdSense & DoubleClick Cookie Google, as a third-party vendor, uses cookies to serve ads on our Site. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Site or other websites on the Internet. You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/.
Google AdWords/Analytics
Google AdWords remarketing service is provided by Google Inc. You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page at http://www.google.com/settings/ads.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page at http://www.google.com/intl/en/policies/privacy/.
Twitter: You can opt-out from Twitter's interest-based ads by following their instructions: https://support.twitter.com/articles/20170405 You can learn more about the privacy practices and policies of Twitter by visiting their Privacy Policy page at https://twitter.com/privacy
Facebook: You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook's interest-based ads follow these instructions from Facebook at https://www.facebook.com/help/568137493302217. To see more about Facebook’s participation in the Digital Advertising Alliance please visit the Choices section of this Facebook website page.
For more information on the privacy practices of Facebook, please see Facebook's Data Policy at https://www.facebook.com/privacy/explanation.
To comply with legal process or to protect Janus
Except as otherwise described in this Privacy Policy, we will not disclose your Personal Data to any third party unless required to do so by law, court order, legal process, or subpoena, including to respond to any government or regulatory request, or if we believe that such action is necessary to (a) comply with the law, comply with legal process served on us or our affiliates, subsidiaries, contracted vendors, or affinity partners, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) enforce our Terms (including for billing and collection purposes); (c) take precautions against liability; (d) investigate and defend ourselves against any third-party claims or allegations; (e) assist government enforcement agencies or to meet national security requirements; (f) to protect the security or integrity of our Website, our Services, or any software we provide related thereto; or, (g) exercise or protect the rights, property, or personal safety of us, our users or others.
We will attempt to notify you about these requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon us, our users, our Website, or our Services. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that user about the request after the fact if we determine in good faith that we are no longer legally prohibited from doing so and that no risk scenarios described in this paragraph apply.
Storing your Personal Data/Transfer of Data
This Site is operated in the United States. If you are located in another jurisdiction, please know that your information will be transferred to, stored, and processed in the United States. By using the Sites and providing us with information, you consent to this transfer, processing and storage of your information in the United States. It is important to note that the privacy laws in the United States may be more, or less, comprehensive as those in other countries such as the European Union or Canada. Our Service Providers use appropriate safeguards to transfer your Personal Data to the United States.
Third party links
We may have links on our Site to other websites that we do not operate. If you click on a third-party link, you will be taken directly to that website which is governed by its own privacy notice. We strongly encourage you to read that privacy notice. We do not control that website and assume no responsibility for the content, policies or its practices.
Data Retention
The time periods for which we retain your Personal Information depend on the purposes for which we use it. We will keep your Personal Information for as long as your account is active, or as long as you are a registered account holder or user of our Site or Mobile App or for as long as we have another business purpose to do so and, thereafter, for no longer than is required or permitted by law, or our records retention policy, reasonably necessary for internal reporting and reconciliation purposes, or to provide you with feedback or information you might request. This period of retention is subject to our review and alteration.
Following termination or deactivation of your account, we may retain your profile information and all information posted to public areas of the Site. Following termination or deactivation of your account, we may retain your Personal Data and other data, but will maintain it as confidential according to the Terms, this Privacy Policy, and as required by applicable law. We have the right to delete all of your Personal Data and other data after termination of your account without notice to you. We may retain De-Identified Personal Information for as long as we choose.
Your California Privacy Rights
Online Privacy Protection Act (“CalOPPA”)
Under California Civil Code Sections 1798.83-1798.84 (known as the “Shine the Light” law), California residents are entitled to ask us annually for a notice identifying the categories of Personal Information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties with whom the business has shared such information during the immediately preceding calendar year. To make such a request, please contact us with “Request for California Privacy Information” in the subject line and in the body of your message. We will comply with your request within thirty (30) days or as otherwise required by the statute. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response. To obtain information under CalOPPA from us, please contact us, or, see more at the CalOPPA website here.
California Consumer Privacy Act of 2018 (“CCPA”)
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, click here: https://www.janusintl.com/privacypolicy/californiarights.
Notices; Opting Out
By providing us with your email address (including by “following,” “liking,” linking your account to our Service or other services, etc., on a third party website or network), you consent to our using the email address to send you Service-related notices by email, including any notices required by law, in lieu of communication by postal mail. You also agree that we may send you notifications of activity related to our Site or Mobile App to the email address you give us, in accordance with any applicable privacy settings. We may use your email address to send you other messages or content, such as, but not limited to, newsletters, additions or changes to features of the Service, or special offers. If you do not want to receive such email messages, you may opt out by emailing us your opt-out request or by clicking “unsubscribe” at the bottom of our e-newsletter. Opting out may prevent you from receiving email messages regarding updates, improvements, special features, announcements, or offers. You may not opt out of Service-related emails.
You can add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records. You may request deletion of your account by emailing us. It is your responsibility to maintain your current email address with us.
Security
We use reasonable administrative, logical, physical and managerial measures to safeguard your Personal Data against loss, theft and unauthorized access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.
Sensitive Data
We request that you do not send us any sensitive data such as social security or national identification numbers, information related to racial or ethnic origin, political opinions, religious beliefs, health data, biometrics or genetic, criminal background or trade union membership information. If you do send us this information, then you are consenting to its processing in accordance with this Privacy Policy. To avoid processing of sensitive data, please do not submit it.
Our policy on children’s information
Our Site is not directed to children under 16. In the event that we learn that we have collected Personal Data from a child under age 16 without verification of parental consent, we will use commercially reasonable efforts to delete that information from our database. If you learn that your minor child has provided us with Personal Data without your consent, please contact us.
Contacting us
We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at privacy@janusintl.com. If you would prefer to write to us, our contact address is:
135 Janus International Blvd.
Temple, GA 30179
Attn: Legal Department
Phone: (770) 562-2850
The Following Provisions Apply Only to Citizens and Residents of the EEA and Switzerland
The following provisions apply to you only if you are a European or Swiss citizen or resident. If you are a European citizen or resident of the European Economic Area (“EEA”), Switzerland, or other regions with laws governing data collection and use that may differ from the laws in the United States, please note that we may transfer your Personal Data to a country or jurisdiction that does not have the same data protection laws as your jurisdiction. We may do so to process your Personal Data by staff operating outside the EEA who works for us or for one of our service providers. Under the European Union’s General Data Protection Regulation[1] (GDPR) and other countries’ privacy laws, you may have certain rights with respect to the processing of your Personal Data. These rights include:
We strive to ensure that the Personal Data we possess are always accurate and therefore we encourage you to update your information in your own account in case any changes have occurred. We have listed below the rights that you may be able to exercise in respect of the processing of your Personal Data, subject to applicable law. We take commercially reasonable step to ensure that the Personal Data that we process are limited to the Personal Data that are reasonably required in connection with the purposes set out in this Privacy Policy.
For purposes of GDPR, and wherever applicable throughout this Privacy Policy, Janus is the data controller collecting Information from the Sites. We can be contacted at privacy@janusintl.com.
Please note that upon exercising any of the rights listed below, you may be requested to provide additional information for identification purposes. Such additional information shall not be used for any other purpose and will be removed after successful identification.
[1] The General Data Protection Regulation (EU) 2016/679 ("GDPR") is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA). It also addresses the export of personal data outside the EU and EEA areas. For more information regarding the GDPR, please visit https://eugdpr.org/.
Janus International Group is the leading global manufacturer and supplier of turn-key self-storage, commercial and industrial building solutions including: roll up and swing doors, hallway systems, re-locatable storage units, and facility and door automation technologies. The Janus team operates out of several U.S. locations and five locations internationally.
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