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Help Center

NSE Mobile App

NSE Mobile App

FAQ's and troubleshooting tips for tenants and facility staff using the Nokē Smart Entry (NSE) mobile application.

Tenant App

Adding the Mobile App to Other Smart Devices

Moving in a Tenant

Setting Up the Mobile App

Setting Up Your Storage Smart Entry Mobile App

Familiarizing Yourself with the Mobile App Interface

Using the Tenant's Mobile App

Using 'One Touch' Hands-Free Access on Your Mobile Phone

Understanding Digital Keys

Helping You Find Your Unit

Improving Your Tenant's Experience with 'One Touch'

Making a Payment

Sharing Digital Keys

Reporting an Issue to the Facility

Reporting Feedback to the Facility

Sharing Unit Access while in Overlocked Status

Opening an Entry Point as a Tenant

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Facility App

Transforming Your Facility from a Traditional to a Smart Storage Operation

Managing Employee/Tenant Accounts

Replacing a Unit Controller on a Unit

Using Siri with Apple Devices

Adding a Unit Controller to a Unit

Renting Units as an Employee

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Fobs

Explaining Why Shared Users Cannot Use Fobs

Setting Up a Fob for Your Tenant

Working with Fobs