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Explaining Digital Keys feature and why they are important
A data signal is only required when a user arrives onsite for the first time that day. Once signed into the mobile app, the user receives a digital key to communicate with Nokē devices, eliminating the need for a continuous data connection to the device thereafter.
Initial setup on the user's device includes:
- Installing and registering the mobile app, then signing in.
- Enabling cellular or Wi-Fi data signal.
- Enabling location services permission.
- Turning on Bluetooth and granting permission for the app to use it.
This setup enables Nokē to confirm the user's presence at the facility and validate their credentials. Subsequently, Nokē sends digital keys to the user's device, granting access to designated locks and gates throughout the facility for the remainder of the day.
Upon initial login, a security check is conducted to verify:
- User access to the facility.
- User presence onsite.
- Unit rental status.
- Compliance with access schedule.
This security check occurs rapidly and does not impede access.
Once the user's device possesses an active digital key, it solely utilizes Bluetooth for communication with nearby Nokē equipment; data and location permissions are no longer necessary.
Digital keys remain valid until the end of the day unless account changes prompt the need for new keys. All digital keys expire daily to facilitate a fresh security check upon the user's next visit to the facility.
Please note: Authentication and receipt of digital keys require logging into the mobile app upon arrival at the facility.
For more information, click below:
Sharing Access to Units with Facility Managers/Employees
Verifying a User Has an Active Digital Key
Familiarizing Yourself with the Mobile App Interface
Explaining Why Shared Users Cannot Use Fobs
Click below to view tutorial(s):
How to Check for Digital Key Expiration