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      Sharing Digital Keys

      Tenants have the option to share access to their units through the Storage Smart Entry mobile app using digital key technology. It is quick and easy to add and remove Shared Users within minutes.

      Sharing Digital Keys in the Nokē Storage Smart Entry Mobile App

      Tenants can easily share access to their storage unit with trusted individuals using Nokē Smart Entry digital keys. This feature allows for flexible access management, including setting time-limited or indefinite access, tracking entry history, and revoking access at any time.

      How to Share a Digital Key

      1. Open the Nokē Storage Smart Entry mobile app and log in.
      2. Tap Share Access in the top-right corner.
      3. Enter the phone number of the person you want to grant access to.
      4. Tap Next, select the unit(s) to share, then tap Next again.
      5. Choose an access duration:
        • Set a temporary timeframe, OR
        • Grant indefinite access.
      6. Tap Confirm to send the digital key.share access

      The recipient will receive a text with a link to download the app and a 6-digit temporary password to log in.

      How the Shared User Activates Their Access

      1. Click the link in the text message to download the app.
      2. Open the app and enter the phone number used for the invitation.
      3. Enter the 6-digit PIN received in the text message.
      4. On the Confirm Account screen, enter their first and last name and create a new password (minimum 8 characters).
      5. Tap Confirm Account to complete setup.
      6. A brief app tutorial will guide them through using their digital key.

      Managing Shared Users

      Removing Access

      • Open the app, and go to the Users tab.
      • Swipe left on the user’s name and tap Delete.

      Automatic Revocation

      • If the tenant moves out, all shared access is automatically removed.
      • If the tenant transfers to a new unit, previous shares do not transfer. The tenant must manually re-share access.

      Key Benefits for Tenants

      • Share access quickly and securely with friends, family, movers, or employees.
      • Monitor who accessed the unit and when directly from the mobile app.
      • Remove access instantly with a simple swipe.
      • Only the tenant can manage shared access—shared users cannot share the unit with others.
      • Facility employees can be granted temporary access for maintenance or package delivery.

      By using the Shared User feature, tenants can enhance convenience and security while maintaining full control over their unit’s access.