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      Verifying Bluetooth is Activated for Nokē Smart Entry

      Ensuring Seamless Access: How to Verify Bluetooth is Enabled for Nokē Smart Entry

      Verifying Bluetooth is Activated for Nokē Smart Entry

      Overview

      Bluetooth must be enabled on a tenant’s mobile device for Nokē Smart Entry to function properly. Tenants do not need to pair their phone with any Bluetooth device—they only need to ensure Bluetooth is turned on when accessing the facility. This article provides steps to verify Bluetooth is activated and explains how Nokē ONE locks function in relation to Bluetooth.

      Ensuring Bluetooth is Enabled

      Before attempting to unlock a unit or entry point, tenants should confirm that Bluetooth is turned on.

      For iOS (iPhone & iPad)

      1. Open the Settings app.
      2. Tap Bluetooth.
      3. Ensure the toggle switch is turned on (green).

      Alternatively, tenants can turn on Bluetooth through the Control Center:

      1. Swipe down from the top-right corner (iPhone X and newer) or up from the bottom (older iPhones).
      2. Tap the Bluetooth icon to enable it. The icon should appear blue when active.

      For Android

      1. Open the Settings app.
      2. Tap Connections (or Connected devices, depending on the device).
      3. Tap Bluetooth and ensure it is on.

      Alternatively, tenants can turn on Bluetooth from Quick Settings:

      1. Swipe down from the top of the screen to open the Quick Settings panel.
      2. Tap the Bluetooth icon to enable it. The icon should appear blue when active.

      Nokē ONE and Bluetooth Functionality

      Waking Up a Nokē ONE Lock

      Before unlocking a unit, tenants must wake the Nokē ONE lock from sleep mode.

      • When in sleep mode, the Bluetooth receiver is off to conserve battery, and the lock cannot communicate with the tenant’s mobile app.
      • To wake the lock, the tenant must press the button on the front of the lock.
        • If the lock is secured, the button light will turn red.
        • If the lock has already been unlocked, the button light will be green.

      Tenant Talking Points

      • Bluetooth is how the tenant’s phone communicates with Nokē locks and entry points.
      • Bluetooth must be turned on when visiting the facility.
      • When within Bluetooth range, the lock or entry point icon will light up in the mobile app, allowing the tenant to tap it to unlock.
      • If the tenant is out of Bluetooth range, the icon will not light up, and remote unlocks will not be possible.
      • If Bluetooth is turned off when they open the Mobile App, the app will prompt them to turn it on.

      By following these steps, tenants can ensure a smooth and uninterrupted experience using Nokē Smart Entry.