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Navigating the Facilities Page

The updated My Facilities page provides a streamlined view of facility management, allowing users to quickly access key information.

1. Facility Overview

This page is divided into two sections: All Facilities and My Facilities, allowing users to switch between a global and personalized view.

  • All Facilities: Displays a list of all facilities you have access to.

  • My Facilities: Shows your bookmarked or saved facilities.

  • To save a facility to your My Facilities page, click the bookmark icon on the All Facilities page.

  • Facilities in both views are listed in alphabetical order.

2. Quick Navigation Panel

Access important sections such as Remote Open, Daily Access Code, and Adding Non-Tenant Users from the right-hand menu.

Remote Open

  • Click the Remote Open icon to control your facility's gates and access points.

  • A pop-up window will appear, listing all Entries at your facility in alphabetical order. You can also use the search function to locate a specific entry point.

  • To open an entry point, click the Open button on the right-hand side.

     Once clicked, the dropdown will open up four remote open options.

  • If the Open button is greyed out, the unit is offline and unreachable.

    • Some entry points will only show the Open button without a dropdown due to device-specific requirements.

Remote Open Options

  • Quick Open: Opens the entry point for a short time and then closes automatically.

  • Hold Open: Keeps the entry point open indefinitely until manually closed.

  • Set a Time: Opens the entry point for a specified duration.

  • Set a Schedule: Allows you to schedule opening and closing times, including a repeating schedule option.

Daily Access Code

  • Click the Daily Access Code icon to generate a temporary access code.

  • The code is valid for 24 hours, starting at midnight.

  • This feature is available for facilities with Nokē Screens/keypads and is useful for auction winners, vendors, or inspectors.

  • Facility managers provide the code to visitors.

  • Once expired, access is revoked automatically, eliminating the need for manual removal.

  • Enter a phone number in the top bar and click the right arrow button to send the daily code via text message.

  • Click Copy to Clipboard to easily share the code via email or messaging platforms.

Add User

  • Click the Add User icon to create accounts for non-tenant users, such as employees, vendors, and maintenance workers.

  • These accounts are not managed through the Property Management System (PMS) and must be created manually in the Nokē Smart Entry (NSE) Web Portal.

  • Select the user type:

    • Employee: Grants access to all entry points at the facility.

    • Service/Vendor: Provides access based on selected zones.

Search

  • Use the search function to quickly find a facility or tenant.

  • This function searches Users and Units across all your facilities.

  • Clicking a search result navigates you to the corresponding User or Unit page.

My Facilities

The My Facilities section displays the facilities you’ve bookmarked as favorites.

Here, you’ll find quick-access information on:

For more details on any of these widgets, click the links above to view their corresponding articles.


Troubleshooting & Support

If you encounter issues loading the dashboard, try the following:

  • Refresh the page.

  • Clear your browser cache and try again.