The updated My Facilities page provides a streamlined view of facility management, allowing users to quickly access key information.
Accessing the My Facilities Page
To access the My Facilities page:
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Log in to the web portal using your credentials.
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Upon logging in, navigate to the Facilities tab in the left navigation bar.
Dashboard Sections
1. Facility Overview
This page is divided into two sections: All Facilities and My Facilities, allowing users to switch between a global and personalized view.
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All Facilities: Displays a list of all facilities you have access to.
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My Facilities: Shows your bookmarked or saved facilities.
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To save a facility to your My Facilities page, click the bookmark icon on the All Facilities page.
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Facilities in both views are listed in alphabetical order.
2. Quick Navigation Panel
Access important sections such as Remote Open, Daily Access Code, and Adding Non-Tenant Users from the right-hand menu.

Remote Open
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Click the Remote Open icon to control your facility's gates and access points.
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A pop-up window will appear, listing all Entries at your facility in alphabetical order. You can also use the search function to locate a specific entry point.
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To open an entry point, click the Open button on the right-hand side.
Once clicked, the dropdown will open up four remote open options.
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If the Open button is greyed out, the unit is offline and unreachable.
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Some entry points will only show the Open button without a dropdown due to device-specific requirements.
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Remote Open Options
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Quick Open: Opens the entry point for a short time and then closes automatically.
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Hold Open: Keeps the entry point open indefinitely until manually closed.
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Set a Time: Opens the entry point for a specified duration.
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Set a Schedule: Allows you to schedule opening and closing times, including a repeating schedule option.
Daily Access Code
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Click the Daily Access Code icon to generate a temporary access code.
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The code is valid for 24 hours, starting at midnight.
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This feature is available for facilities with Nokē Screens/keypads and is useful for auction winners, vendors, or inspectors.
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Facility managers provide the code to visitors.
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Once expired, access is revoked automatically, eliminating the need for manual removal.
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Enter a phone number in the top bar and click the right arrow button to send the daily code via text message.
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Click Copy to Clipboard to easily share the code via email or messaging platforms.
Add User

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Click the Add User icon to create accounts for non-tenant users, such as employees, vendors, and maintenance workers.
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These accounts are not managed through the Property Management System (PMS) and must be created manually in the Nokē Smart Entry (NSE) Web Portal.
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Select the user type:
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Employee: Grants access to all entry points at the facility.
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Service/Vendor: Provides access based on selected zones.
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Search
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Use the search function in the top-right corner to quickly find a facility or tenant.
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This function searches Users and Units across all your facilities.
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Clicking a search result navigates you to the corresponding User or Unit page.
My Facilities
The My Facilities section displays the facilities you’ve bookmarked as favorites.
Here, you’ll find quick-access information on:
For more details on any of these widgets, click the links above to view their corresponding articles.
Troubleshooting & Support
If you encounter issues loading the dashboard, try the following:
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Refresh the page.
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Clear your browser cache and try again.