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      Understanding the Open Units Widget

      Learn how to use the Open Units widget on the Facilities page to monitor unit activity and ensure security at your facility

      Understanding the Open Units Widget

      The updated Facilities page features five dashboard widgets that provide quick insights into activity at each of your facilities:

      • People On Site

      • Entry Alerts

      • Delinquencies

      • Open Units

      • Voltage Alerts

      This article focuses specifically on the Open Units widget.

      Accessing the My Facilities Page

      To view the Open Units widget:

      1. Log in to the Nokē web portal using your credentials.

      2. From the left-hand navigation menu, select Facilities.

      3. Click on the My Facilities tab to view your favorited or bookmarked locations.

      The My Facilities page displays a widget overview for each facility, providing a real-time snapshot of current activity.

      Using the Open Units Widget

      Clicking on the Open Units widget opens a pop-up with more details about units at the facility that are currently open or unlocked.

      Note: This only works at facilities that have Nokē Smart devices on the units. 

      Design preview — final UI may vary slightly upon release.

       

      This pop-up is divided into two sections:

      Unit Alerts

      This section shows units have been open for more than 1.5 hours. These units may require further attention or a quick check-in to ensure everything is okay or to close the unit.  

      Open Units

      This section displays units that have been open for less than 1.5 hours. This is considered normal, based on average tenant behavior.

      For each unit listed you'll see: 

      • Unit name
      • Tenant name
      • How long the unit has been open for

      Note: This pop-up is view-only and is not clickable.