As the warmer months are drawing to a close, it’s time for boats and RVs to return to their vehicle storage facility to wait out the winter. All across America, boat and RV storage customers are heading to their units to store their “toys” until spring arrives!
As a boat and RV storage owner/operator, it’s important to put yourself in the shoes of your customers. What amenities could you offer that would make their storage experience exceptional during this season of the year? Are your patrons receiving the best customer service available? By paying attention to the needs of your client base, you can catapult yourself far ahead of the competition.
Let’s take a look at the top 4 amenities you should be offering at your boat and RV storage facility as winter storage kicks off:
Aside from these amenities, it’s also important to take a look at the core foundations of your facility. Do you have power-operated roll-up commercial doors for larger units? Are there wide drive aisles that allow renters to easily maneuver their vehicles? What about pull-through or back-in space access for easy access to the units? It’s also worth considering the standard size of your units in relation to the items that customers can fit in those spaces.
Another element to consider is security. If tenants are trusting you to keep their investments safe, you need to have set measures in place to protect the items they store at your facility. Does your business offer 24-hour access to renters? If so, make sure you have a security gate at the front of the facility with secure keypad access. Security isn’t an area that should suffer the short end of your budget!
Providing a few (or all) of these features to your boat and RV storage tenants can set your facility apart in terms of quality and customer satisfaction. If you focus on making life just a little bit easier for your clients, you’re sure to find positive feedback and customer loyalty.
135 Janus International Blvd.
Temple, GA 30179
Janus International Group, is the leading global manufacturer and supplier of turn-key self-storage, commercial and industrial building solutions including: roll up and swing doors, hallway systems, re-locatable storage units, and facility and door automation technologies. The Janus team operates out of several U.S. locations and five locations internationally.