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CCPA Privacy Policy

Privacy Notice for California Residents

Effective Date: January 1, 2020

Last Reviewed: September 1, 2020

This Privacy Notice for California Residents supplements the information contained in Janus International Group, LLC’s and its U.S. affiliates (collectively, “Janus,”, “we,” “us,” or “our”) Privacy Policy located at and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA), and any terms defined in the CCPA have the same meaning when used in this Notice.

Information We Collect

Our Sites (hereinafter defined) collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”).

Most of the information we have collected has been collected in the context of providing commercial and industrial building products, such as roll up and swing doors, hallway systems, re-locatable storage units, as well as facility and door automated technology products and services and is therefore not subject to the CCPA. We also collect personal information relating to California residents in other contexts, including in connection with our marketing activities, our websites, and mobile applications (collectively, the “Site(s)”).

In the past twelve 12 months, we have collected, and disclosed to third parties for our business purposes, the following categories of personal information, as defined in the CCPA, relating to California residents:


CCPA Category


A. Identifiers.

A real name (first and last), postal address, unique personal identifier – tenant identification information, unit identifier, online identifier, internet protocol (“IP”) address, email address, account name, or other similar identifiers.

B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

Contact and financial information, name, signature, address, telephone number, insurance policy number, bank account number, credit/debit card number, or any other financial information.

C. Protected classification characteristics under California or federal law.

Age, marital status, sex, veteran or military status.


D. Commercial information.

Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

E. Biometric information.

Behavioral characteristics derived from interactions with our Sites.

F. Internet or other similar network activity.

Browsing history, search history, information on a consumer's interaction with the Sites.

G. Geolocation data.

Device location or movements and Internet Protocol (IP) location.

H. Sensory data.

Audio, electronic, visual, or similar information.

I. Inferences drawn from other personal information.

Certain inferences reflecting a person's preferences and characteristics.


We obtain the categories of personal information listed above from the following categories of sources:




Directly from you

Credit applications, contracts, interactions with our Sites, transactions, customer services communications.

Indirectly from you

Interactions with our Sites, such as our mobile application.

Third parties that you have authorized or directed to share your information with us

Payment processors, lenders, retailers, resellers, credit management programs.


Service Providers

Software providers, marketing and advertising providers, data analytics providers, communication providers, IT service providers, customer service providers, debt collectors, payment processing providers, credit management providers.


Companies related by common ownership or control.

Government or public sources

Public data published by state or federal governments.


Use of Personal Information

We may use or disclose the personal information we collect for one or more of the following purposes:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment, facilitate delivery, and provide maintenance to your account. We may also save your information to facilitate new product orders or process returns.
  • To provide, support, personalize, and develop our Sites, products, and services.
  • To create, maintain, customize, and secure your account with us.
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your Site experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Sites, third-party sites, and via email or text message (with your consent, where required by law).
  • To help maintain the safety, security, and integrity of our Sites, products and services, databases and other technology assets, and business.
  • For testing, research, analysis, and product development, including to develop and improve our Sites, products, and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in the CCPA.
  • Debugging to identify and repair errors that impair existing intended functionality to the Sites.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Site users is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

We share your personal information with the following categories of third parties:

  • Service providers.
  • Third parties with whom you authorized to direct or share information.
  • Government entities and others with whom we share information for legal purposes.
  • Internet cookie data recipients, like Google Analytics (see Privacy Policy located at

Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, we have disclosed the above listed categories of personal information for a business purpose to one or more of the above listed categories of third parties.

Sales of Personal Information

In the past twelve (12) months, we have not shared personal information relating to California residents (including minors under the age of sixteen (16)) in a manner that we consider a sale within the meaning of the CCPA.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months, and we will do so upon receipt and confirmation of your verifiable consumer request.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

  • Calling us at (770) 562-2850 and asking for the Legal or Information Technology Department.
  • Emailing us at
  • Writing us at the following address: Janus International Group, LLC 135 Janus International Blvd. Temple, GA 30179 Attn: Legal Department

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information.

You may only make a verifiable consumer request for access or data portability twice within a twelve (12) month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. We may do so by requesting information sufficient to confirm your identity.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.

We will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.


We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Other California Privacy Rights

California's “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Sites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. See our Privacy Policy at for further information on our compliance with this law. To make such a request, please send an email to or write us at: Janus International Group, LLC 135 Janus International Blvd. Temple, GA 30179 Attn: Legal Department

Changes to Our Privacy Notice

We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice's effective date. Your continued use of our Sites following the posting of changes constitutes your acceptance of such changes.

Contact Information

If you have any questions or comments about this notice, the ways in which Janus collects and uses your information described here and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: (770) 562-2850


Postal Address:

Janus International Group, LLC

Attn: Legal Department

135 Janus International Blvd.

Temple, GA 30179