PRIVACY Notice

To contact us or submit a privacy rights request, please use our Privacy Rights & Inquiry Request Form accessible through the Privacy Choices link below.

PRIVACY CHOICES

 Last Reviewed: June 16, 2025 

This Privacy Notice describes the types of Personal Data Janus International Group, LLC and its subsidiaries and affiliates (“Company,” “we,” “us,” or “our”) may collect from you or that you may provide when you visit the website(s) that we own, operate, or use (“Site”) or otherwise interact with us. This Privacy Notice should be read in conjunction with our “Terms of Use” and “Cookie Notice”.

This Privacy Notice reflects our commitment to privacy and data protection and is designed to align with applicable privacy obligations in the jurisdictions in which we operate or from which our Site is accessed.

This Privacy Notice is structured to align with applicable U.S. state privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA”), and incorporates principles from other applicable U.S. state and international privacy laws, where relevant.

By accessing or using the Site, you confirm that you have read, understand, and acknowledge the terms of this Privacy Notice. Further, by accessing or using the Site, you acknowledge that you accept the practices and policies described in this Privacy Notice (and as updated from time to time), and you hereby consent to the collection, use, and sharing of your “Personal Data” as described herein, unless explicitly restricted by your preferences in accordance with applicable law.

IF YOU DO NOT CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS PRIVACY NOTICE, INCLUDING ANY PROCESSING THAT MAY BE LIMITED BY YOUR PREFERENCES, DO NOT USE OUR SITE AND DO NOT PROVIDE US WITH ANY PERSONAL DATA. For more information about your rights to refuse or withdraw consent, see the “Managing Consent for Personal Data Collection” and “Your Privacy Rights and Managing Your Personal Data” sections.

Scope of Our Privacy Practices

This Privacy Notice applies to how we handle your Personal Data during our business operations when we determine the purposes and means of Processing such Personal Data. “Processing” includes how we collect, access, store, use, disclose, and securely delete your Personal Data. In certain instances, we may Process Personal Data on behalf of a third party, such as a customer, who determines the purposes and means of Processing the Personal Data. When Processing on behalf of a third party, we Process Personal Data in accordance with the terms outlined in our Data Processing Agreement or similar provisions in our agreement with that third party, rather than under this Privacy Notice.

This Privacy Notice applies to the services we provide to you, including your use of or interaction with the following:

• the Site;
• the Noke™ Smart Entrymobile application (the “Mobile App”); and
• any other communications or interactions (whether over telephone, email, SMS message or otherwise) between you and us in connection with the provision of our services.

International Visitors and Jurisdictional Considerations

While this Privacy Notice forms part of our global privacy framework and reflects our organization-wide approach to Personal Data protection, this Privacy Notice is intended primarily for individuals located in the United States. For information on our privacy practices in in our international locations, please visit the applicable privacy notice on our international websites.

This Privacy Notice applies only to the extent required by applicable law or expressly adopted by the relevant subsidiary or affiliate. Subsidiaries and affiliates operating in jurisdictions with materially different or less comprehensive privacy laws may issue their own notices or adopt tailored practices consistent with local legal requirements.

Personal Data We Collect from You

For the purposes of this Privacy Notice, “Personal Data” means any information relating to an identified or identifiable natural person. This includes information that can directly or indirectly identify you or anyone in your household, whether on its own or when combined with other information. Personal Data includes “personal information” as defined under applicable Personal Data protection laws.

Personal Data does not include information that has been de-identified in such a way that you are no longer reasonably identifiable, whether directly or indirectly. We may derive aggregated, de-identified, or statistical information from Personal Data, but such data is not considered Personal Data under this Privacy Notice.

The types of Personal Data we collect depends on various factors, including the specific context and purpose of the collection. The purposes for which we collect your Personal Data and your rights regarding your Personal Data are detailed in the “Use of Personal Data and Your Privacy Rights” sections of this Privacy Notice. We collect only the Personal Data necessary to conduct our business operations and fulfill the purposes identified in this Privacy Notice and the retention periods for the Personal Data we collect are outlined in the “Personal Data Retention” section.

Sensitive Personal Data

We do not collect and do not intend to collect any categories of “Sensitive” Personal Data, as defined by applicable law, unless we are required to do so by law or you have explicitly consented to such collection for a specified purpose, (for instance, in connection with a program or initiative). If we inadvertently receive Sensitive Personal Data, we will take appropriate steps to securely delete or de-identify such data in accordance with applicable law.

These categories of sensitive Personal Data include, but are not limited to:

1. Government-Issued identification numbers:

• Social security numbers, driver’s license numbers, passport numbers, or similar official identifiers.

2. Health information:

• Data concerning an individual’s physical or mental health, including medical conditions, diagnostic results, medical history, or treatment information

• Bank account numbers, payment card details, and information related to financial behavior or transactions.
• Note: this Personal Data may be collected in the ordinary course of business if you provide it to us for transactions.

• Information about an individual’s personal beliefs, political opinions, philosophical views, or memberships in related organizations.

5. Racial or Ethnic Origin:

• Data revealing or inferring an individual's race or ethnicity.
• Note: in limited cases, we may collect this Personal Data in connection with recruitment or internal reporting where required or permitted by applicable law or where you have provided it with explicit consent.  

6. Sexual Orientation or Activities:

• Information relating to an individual’s sexual orientation, preferences, or behaviors.

7. Data Concerning Minors:

• Personal Data relating to children or individuals under the age of majority under applicable law in the relevant jurisdiction.
  • Our Site is not intended for individuals under the age of 16, and we do not knowingly collect or otherwise use Personal Data from anyone under this age.
  • If we discover that we have inadvertently collected Personal Data from a child under 16 without verified parental consent, we will take appropriate steps to securely delete the data.
  • If you are a parent or legal guardian and believe that your child under 16 has provided us with Personal Data without your consent, please contact us immediately using the information in the “Contacting Us”

We do not use Sensitive Personal Data unless you have provided your explicit consent; it is required by applicable law; or it is necessary to establish, exercise, or defend legal claims or prevent fraud.

Summary of Personal Data Practices: 

The table below provides an overview of the categories of Personal Data we collect, the sources of that information, the purposes for which it is used, whether it is disclosed, sold, or shared, and the applicable retention periods. This table is structured to comply with the CCPA and applicable laws and is intended to reflect our obligations across the jurisdictions in which we operate.

Note:

• We do not sell your Personal Data except as disclosed in the “Corporate Transactions and Data Transfer” section below. We may share Personal Data for purposes of cross-context behavioral advertising, which qualifies as “sharing” under the CCPA. You may opt out of such sharing at any time by clicking the “Your Privacy Choices / Do Not Sell or Share” link in the footer of our Site.
• We do not use Sensitive Personal Data for purposes other than those permitted under applicable law, such as providing services you enable in the Mobile App. Accordingly, we do not provide a separate right to limit the use of sensitive Personal Data because we do not use it to infer characteristics or for any purposes beyond those allowed by law.

Personal Data we collect from the Site include: 

• Your name (first & last)
• Title (e.g., job position)
• Mailing address (including residential or other specified address)
• Business address
• Personal email address
• Business email address
• Internet protocol (IP) address used to connect your computer to the Internet
• Personal Data collected in the employment application and talent management context, such as:
  • Background and qualification Personal Data: Information related to your education, employment history, skills, criminal record (if permitted by law), credit history, and similar data.
  • References: Personal Data about your third-party references
  • Previous applications or employment: Information related to prior applications or previous employment history with us.
  • Demographic Personal Data (when permitted by law): Information about you, including race, ethnicity, gender, disability status, and other demographic identifiers collected for internal reporting or compliance purposes.

Any additional categories of Personal Data collected from the Site will be collected only with your explicit consent or as required to provide services to you.

Purposes for collecting Personal Data from the Site include:

• Provide and Improve Services:
  • To offer features, functionality, and content on the Site and ensure a better user experience.
• Compliance with Legal Requirements:
  • To comply with applicable laws, regulations, and government mandates.
• Security and Fraud Prevention:
  • To protect against unauthorized access, fraud, or other security incidents affecting the Site or our services.
• Communication and Support:
  • To respond to inquiries, provide customer service, or address requests submitted via the Site.
• Process Improvement and Analytics:
  • To analyze website performance and improve functionality, user experience, and business processes.
• Employment Application and Talent Management:
  • To support our recruitment and talent management processes, including assessing job applications, verifying applicant information, and facilitating communication during the hiring process.
• Other Legal or Reasonable Purposes:
  • For other purposes that are reasonable, lawful, and communicated to you as required.

We may share this Personal Data with third parties (see the “Sharing and Disclosure of Personal Data” section) in accordance with this Privacy Notice. We will obtain your consent before sharing your Personal Data for a secondary purpose.

Use of Cookies on Our Site

Our Site uses cookies, which are small text files sent to your device each time you visit our Site, as well as similar technologies to record log data, enhance functionality, and personalize your experience. For more information about cookies and how we use them, please refer to our “Cookies Notice”. You can manage your cookie preferences, including opting out of targeted advertising, by adjusting your browser settings or using the “Cookie & Privacy Preferences” tool available in the Site footer.

Personal Data we collect from the Mobile App include:

• Your name (first & last)
• Mailing address
• Email address
• Registration Data (usernames & passwords)
• Geolocation information, if enabled on your device (you can withdraw consent by disabling location services in your device settings; note that this may limit certain app features)
• Tenant unique identifier for the tenant (that the PMS system generates and uses)
• Tenant unit number
• Access logs, including information about the dates, times, and durations of access to the unit
• Shared Key (we obtain the same information for anyone the “Master” tenant has shared their digital key with)
• Unit identification information
• Unit unique identifier (that the property management system, if any, generates and uses)
• Unit status - available, rented, overlocked, auction
• Unit name (usually an alphanumeric number associated with the unit)

Any additional categories of Personal Data collected from the Mobile App will be collected only with your explicit consent or as required to provide services to you.

Purposes for collecting Personal Data from the Mobile App

We collect Personal Data from our customers’ personnel, tenants, and certain company managers who use our Mobile App.

When Processing Personal Data on behalf of our customers, we operate under strict contractual obligations to maintain compliance with privacy laws and industry standards. This Personal Data is:

• Handled exclusively for the purposes defined by our customers.
• Not used for our independent purposes.
• Limited in use to the service for which the customer has engaged Company.

Personal Data Received from Customers Through Our Services

We receive Personal Data from our customers through our storage facility-related services. We Process and use Personal Data pursuant to contracts we ahve in place with our customers. The use of Personal Data Processed through these services shall be limited to the purpose of providing the service for which the customer has engaged us. We generally Process Personal Data at our customer's direction and do not typically have a direct relationship with the tenants whose Personal Data we receive. See the sections on “Managing Consent for Personal Data Collection" and “Your Privacy Rights and Managing Your Personal Data” for more information.

Audio and Visual Materials on Our Site

We use live and pre-recorded audio-visual materials and video teleconferencing platforms, such as Google, Zoom, WebEx, and Skype for Business, to enhance your experience and deliver services like conferences, meetings, training sessions, and other programs. These platforms may involve third-party service providers (see the “Sharing and Disclosure of Personal Data” section for more details on how we engage with them).

By accessing or participating in our audio-visual or video teleconferencing activities, you consent to the following:

• Collection and Use of Personal Data: Information shared during these activities, including content, conversations, and discussions, may be recorded, collected, and retained for purposes such as training, compliance, or promotional content.
• Third-Party Privacy Practices: Recordings and related data may be stored or retained by service providers administering the platform, subject to their privacy policies and practices. We encourage you to review their privacy policies to understand how your data is handled.
• If you have concerns about how your Personal Data is handled or wish to withdraw consent for recordings, please contact us using the details provided in the “Contacting Us” section. Note that withdrawing consent may limit your ability to participate in certain activities or access specific materials.

How We Access Your Personal Data

We limit access to Personal Data acquired to personnel who require it for legitimate business purposes, and only to the extent necessary to fulfill their job responsibilities. The categories of personnel who may handle your Personal Data include, but are not limited to:

Support Staff: Personnel responsible for assisting with inquiries, technical support, and resolving issues related to the Site, Mobile App, or services provided.

Marketing and Communications Team: Personnel involved in creating and sending communications such as newsletters, special offers, updates, or other promotional materials.

IT and Security Personnel: Personnel responsible for maintaining the security, functionality, and integrity of the Site and Mobile App, including data protection measures and handling security incidents.

Product and Development Team: Personnel involved in improving or developing the Site, Mobile App, features, or user experience, and who may need to analyze user behavior, app performance, or feedback.

Compliance and Legal Team: Personnel who ensure the company adheres to applicable laws and regulations regarding data protection, privacy policies, and contractual obligations.

Our personnel are trained on the importance of data protection and must adhere to strict confidentiality and privacy standards when handling Personal Data.

Managing Consent for Personal Data Collection

You may refuse to provide your consent to our collection of your Personal Data. However, refusing to provide consent may limit our ability to provide goods or services to you. We will not deny a request for goods or services solely based on refusal of consent unless collection is essential for service delivery. You may refuse or withdraw consent for secondary uses of your Personal Data at any time, except where such use is necessary for the delivery of our core services. For more information on withdrawing consent, see the “Your Privacy Rights” section.

Use of Your Personal Data

We may use your Personal Data for the purposes described below:

Marketing and Communications:

• To provide you with information requested from us relating to our products or services.
• To notify you about any changes to our Site, such as improvements or service/product changes, that may affect our service.
• With your consent, to communicate with you to manage our contractual relationship with you and/or for a legitimate business or commercial purpose.

Deliver the product/service and customer support:

• To manage our contractual relationship with you and/or for a legitimate business or commercial purpose. If you do not provide the data that we request, or prohibit us from collecting such data, we may not be able to provide the requested services.
• To provide you or our customer’s access to the Mobile App and customer support.

Business Purposes:

• In certain circumstances, to comply with laws.
• To prevent and detect fraud and abuse in order to protect the security of our customers, Company, and others.
• To process transaction payments (including, but not limited to, service fees, subscriptions, registration fees, voluntary contributions, and payments, refunds and reimbursements for any products or services that you choose to purchase from us).
• To request anonymized ratings and reviews of the Mobile App and the products or services we offer.
• To contact you to respond to an inquiry.

Additional Purposes:

• To enforce this Privacy Notice and our “Terms of Use”.
• Comply with applicable due diligence laws and requirements regarding security, anti-terrorism, anti-bribery, customs, immigration, and similar matters.
• For any other necessary purposes as permitted or required by law.
• We may also ask for your consent to Process your Personal Data for a specific purpose that we communicate to you.

In addition to the purposes listed above, we will inform you of any other purposes for which your Personal Data will be at or before the time of collection.

If we later intend to use your Personal Data for a purpose not previously disclosed to you, we will seek your separate consent beforehand, unless applicable law permits us to do so without your consent.

Automated Decision-Making and Human Oversight:

We do not use automated decision-making that produces legal or similarly significant effects without human intervention.

Sharing and Disclosing Your Personal Data:

We may disclose Personal Data to third-party partners through analytical and advertising tools for personalized marketing that may include cross-context behavioral advertising, to enhance your experience. You can manage your cookie preferences and opt out of cross-context behavioral advertising via the “Cookie & Privacy Preferences” tool in the Site footer.

We may also disclose your Personal Data in the following ways:

1. Intra-Group: We may disclose your Personal Data with our subsidiaries and affiliates.

2. With third-party service providers, agents, or contractors: We use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or help us provide services to you. For example, we may engage Service Providers to process credit card transactions or other payment methods, or, we may engage Service Providers for marketing, advertising, communications, IT infrastructure, and related services to provide customer service, to collect debts, and to analyze and enhance data (including data about users' interactions with our service). Service Providers may access your Personal Data to perform these functions. In addition, some of the Personal Data we request may be collected by Service Providers on our behalf. Our Service Providers are contractually required to use your Personal Data solely for the specified services and to maintain appropriate security measures in compliance with applicable privacy laws. We do not authorize them to use or disclose your Personal Data except in connection with providing their services.

It is likely that the identity and categories of such Service Providers will change during the life of your account. We require that our Service Providers use only your Personal Data as necessary to provide the requested services to us and each Service Provider is subject to a set of terms consistent with the applicable portions of this Privacy Notice.

3. To Comply with legal process or to protect Company: Except as otherwise described in this Privacy Notice, we will not disclose your Personal Data to any third party unless required to do so by applicable law, a valid court order or subpoena, or other legally enforceable obligations. This includes responding to government or regulatory inquiries or demands that comply with applicable legal standards.

We may disclose Personal Data if we determine, in good faith, that such action is necessary to:

• comply with applicable law or respond to a valid legal process served on us, our subsidiaries, affiliates, contracted vendors, or affinity partners;
• investigate, prevent, or take action regarding suspected or actual illegal activities;
• enforce our “Terms of Use”, other policies, or contractual obligations (including for billing and collection purposes);
• mitigate or take precautions against liability;
• investigate and defend ourselves against any third-party claims or allegations;
• assist government enforcement agencies or comply with lawful national or provincial security requirements;
• protect the security, integrity, or proper functioning of our Site, Mobile App, services, or any software we provide related thereto; or,
• safeguard the rights, property, or personal safety of us, our users, or others.

We will make a reasonable effort to notify you of any such request unless we determine, in good faith, that: (i) providing notice is prohibited by the legal process itself, by court order, or by applicable law, or (ii) providing notice would be futile, ineffective, or create a risk of harm, such as injury or bodily harm, fraud, or security threats, to us, our users, our Site, the Mobile App, or our services. If we comply with legal requests without providing prior notice for these reasons, we will notify you after the fact unless legally prohibited or risks remain.

Business Transfers: You acknowledge and consent to the disclosure of your Personal Data to a third party in connection with a proposed or actual merger, divestiture, restructuring, reorganization, dissolution, sale, or other transfer of some or all of our business, assets, or equity, including as part of bankruptcy, liquidation or other similar proceeding, whether as a going concern or otherwise, in which Personal Data held by us is among the assets transferred. You consent to the transfer of your Personal Data as part of a merger, acquisition, or restructuring, without requiring additional consent, as permitted by applicable law.

Corporate Transactions and Data Transfer:                                                                                                                 
We may transfer or disclose Personal Data as part of a merger, acquisition, divestiture, restructuring, reorganization, bankruptcy, or other corporate transaction on behalf of ourselves or any of our subsidiaries or affiliates. This may include transferring customer records, visitor data, and other related information to a successor or potential acquirer.

By continuing to interact with us or use our services, you acknowledge and agree that such transfers may occur, and that such disclosures may qualify as a “sale” or “sharing” under applicable privacy laws. Where required, we offer opt-out rights in advance of such transactions, which you can exercise at any time via the “Your Privacy Choices / Do Not Sell or Share” link on our Site.

International Transfer of Your Personal Data

Your Personal Data may be transferred to, stored, and otherwise Processed in countries, states, or provinces outside of your location. In these cases, your Personal Data may be subject to the laws of those jurisdictions and disclosed in compliance with those laws. By using the Site and providing us with your Personal Data, you consent to this transfer of your Personal Data to jurisdictions outside of the state in which you reside and potentially the United States.

Where required by law, we implement recognized transfer mechanisms to protect your Personal Data when transferred internationally. We also assess destination jurisdictions for adequate protections and require our Service Providers to comply with contractual obligations aligned with this Privacy Notice and applicable privacy laws.

If you have any questions about international transfers of your Personal Data or the safeguards we use, please contact us using the details provided in the “Contacting Us” section.

Storing Your Personal Data

We store your Personal Data on secure servers, operated either by us or by trusted Service Providers, in a manner designed to align with applicable legal requirements. We take commercially reasonable steps to safeguard your Personal Data, including implementing encryption protocols and maintaining access controls to help protect against unauthorized access, use, or disclosure.

For further information about how we store your Personal Data or the measures we use to protect it, please contact us using the details provided in the “Contacting Us” section.

How Long We Retain Your Personal Data:

We retain your Personal Data for as long as necessary to fulfill purposes described in this Privacy Notice or as otherwise required or permitted by law. Retention periods may vary based on the nature of the Personal Data and the identified purposes for which it was collected. For example:

• We retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Notice, comply with legal obligations, or provide services you have requested.
• We may also retain your Personal Data for a reasonable period thereafter for purposes such as compliance with legal obligations, internal reporting, reconciliation, responding to your requests for feedback or information.

At the end of the applicable retention period, we endeavor to securely destroy, delete, or otherwise render your Personal Data unidentifiable in accordance with our records retention practices and technical capabilities.

How We Secure Your Personal Data:

We are committed to safeguarding the security and confidentiality of your Personal Data. While no security system can guarantee absolute protection, we employ security measures to minimize risks and maintain the integrity of your Personal Data. To protect against unauthorized access, use, disclosure, alteration, or destruction, we implement a combination of advanced technical, physical, and organizational safeguards, including:

1. Encryption: We use encryption technologies to secure Personal Data during transmission and storage.

2. Access control: We enforce strict access control protocols to limit access to authorized personnel or Service Providers with a legitimate business need.

3. Personnel training: Personnel Processing Personal Data receive ongoing training on data security, privacy protection, and compliance with applicable laws.

4. Data integrity: We regularly monitor and audit our systems to maintain data accuracy and prompt resolution of any unauthorized alterations or breaches.

5. Third-Party Service Providers: Service Providers Processing Personal Data on our behalf are required to implement robust security measures and comply with contractual and legal requirements.

6. Incident response: We maintain procedures to detect, investigate, and mitigate risks to your Personal Data in the event of a security incident or breach of your Personal Data. If required by law, we will notify you and the appropriate regulatory authorities as soon as feasible.

7. Notification of security incidents: If we experience a security incident affecting your Personal Data, we will notify you as soon as required by applicable law and provide guidance on protective measures you can take. If you suspect a security issue with your account, contact us using the details provided in the “Contacting Us” section immediately so we can investigate and mitigate potential risks.

Your Privacy Rights and Managing Your Personal Data

We Process your Personal Data in accordance with this Privacy Notice and our obligations under applicable privacy laws. We strive to address your privacy rights requests promptly and transparently, but our ability to act on specific requests depends on the privacy laws applicable to your jurisdiction. If you wish to exercise your rights concerning your Personal Data, please contact us using the details provided in the “Contacting Us” section.

When you submit a request regarding your Personal Data, we will follow these steps:

1. Acknowledge your request: We will promptly confirm receipt of your request and outline the next steps.
2. Authenticate your identity: To confirm that the request is from you or an authorized representative, we may authenticate your identity. This may involve verifying account credentials or requesting documentation to confirm your identity.
3. Verification: We may verify the details of your rights request against our records to determine whether we can fulfill the request accurately in compliance with legal or regulatory requirements.
4. Response: We will respond to your request within the timeframes required by applicable laws, either fulfilling it or providing an explanation if we cannot fulfill it (e.g., due to legal privilege, third-party confidentiality, business obligations requiring retention) along with additional steps you may take.

Your Privacy Rights:

We respect your privacy rights, which may vary based on your location. We make reasonable efforts to fulfill your requests under applicable law and, in other cases, as part of our commitment to providing a transparent and user-focused experience.

1. Access to Personal Data: You have the right to request access to the Personal Data we have collected about you. When making an access request, we will:

(a) Provide a copy of your Personal Data, where required, in your preferred format, if feasible (e.g., a machine-readable or digital format).

2. Correction of inaccuracies: You can request corrections to inaccurate or incomplete Personal Data. When making a correction request, we will:

(a) Verify and correct inaccurate or incomplete Personal Data in our systems, where required. If verification is needed, we may request supporting documentation before making changes.

3. Deletion of Personal Data: You may request that we delete your Personal Data. When making a deletion request, we will:

(a) Promptly delete your Personal Data in our systems, where required.

4. Withdrawal of consent: You have the right to withdraw your consent to the Processing of your Personal Data at any time for activities that rely on your consent. Withdrawal of consent will not affect the lawfulness of Processing carried out before the withdrawal. However, withdrawing consent may prevent us from fulfilling services that require such consent. Please note the following:

a.  Potential impact on services: Withdrawing consent may prevent us from providing certain services or products that require your consent.
b. Exceptions: In some cases, you may not be able to withdraw consent if Processing your Personal Data is:

(a) Required to comply with legal or regulatory obligations.

(b) Necessary to fulfill a contractual obligation.

(c) Justified by other lawful bases, such as our legitimate business interests.

5. Right to Personal Data Portability: You may request a copy of your Personal Data in a structured, commonly used, and machine-readable format, and may request that we transmit that Personal Data directly to another controller, where technically feasible.

6. Non-Discrimination: We will not penalize, deny services, or impose additional fees for exercising your privacy rights, in compliance with applicable privacy laws.

Communication Preferences and Opt-Out Options:

We provide options to manage your communication preferences. You can opt out of non-essential communications or promotional messages without affecting service-related notifications.

Promotional Communications

By providing us with your email address (e.g., by following, liking, or linking your account to our Mobile App or services on a third-party platform), you consent to receive promotional communications, such as newsletters, service updates, and special offers, only if you have explicitly opted in.

To opt out of promotional communications (e.g., newsletters, special offers):

• Click the "unsubscribe" link in the email.
• Opt-out of marketing emails by using the “Privacy Rights & Inquiry Request Form”.

Opting out of promotional communications will not affect your receipt of essential service-related communications.

Service-Related Emails

Service-related communications are necessary to fulfill our contractual obligations to you and maintain the proper functioning and security of our services. You cannot opt out of essential communications required for:

• Account management updates.
• Transaction confirmations.
• Security alerts and important notifications.
• Changes to terms, policies, or services.

Your Personal Data Responsibilities

Protecting Personal Data is a shared responsibility between us and our users, and you play an important role in maintaining its security. As part of this shared effort, you agree to:

1. Provide accurate and reliable Personal Data:

• Ensure that the Personal Data you share with us is accurate, relevant, and reliable. Providing incorrect or outdated information may impact your experience and our ability to deliver services effectively.

2. Update or Delete Your Personal Data:

• Keep your Personal Data up to date to ensure its accuracy and reliability. For example:
  • You can update details like your name, email, or phone number directly through your Company account settings where available.
  • If you require assistance or cannot make updates or delete your Personal Data directly, contact us via the “Contacting Us” section.
• Cooperate with us when your data needs to be reviewed or updated for compliance with applicable Personal Data protection laws.

3. Protect Your Account:

• Safeguard your login credentials by using strong passwords, enabling multi-factor authentication, and logging out of shared devices.
• Monitor your accounts for suspicious activity and promptly update login details if you suspect unauthorized access.
• Avoid phishing scams; Company will never request your credentials via email. Report suspicious communications to us immediately.

Third-Party Links on Our Site:

The Site may contain links to third-party websites, plug-ins, services, social networks, or applications. By clicking on these links or enabling such connections, you may permit third parties to collect or share Personal Data about you. Please be aware that these third parties operate under their own privacy policies. We do not assume any responsibility or liability for their content or practices. As we do not control these third-party websites or services, we strongly recommend that you review the privacy policies of each website or service you access.

As a resource to you, we may have links on our Site to other websites that we do not operate. Our Privacy Notice does not apply to such third-party websites or organizations. If you click on a third-party link, you will be taken directly to that website which is governed by its own privacy notice. We strongly encourage you to read that privacy notice. We do not control that website and assume no responsibility for the content, policies, or its practices and your engagement with such websites or services is at your own risk.

Accessibility Statement 

We strive to ensure that all individuals have access to information related to our Services, including this Privacy Notice. Please contact us using the details provided in the “Contacting Us” section if you would like this Privacy Notice provided in an alternative format. We will make reasonable efforts to accommodate your needs and make the information accessible to you.

Changes to the Notice

We regularly review this Privacy Notice and will update it from time to time. Any changes will be reflected in the “Last Reviewed” date above. It is your responsibility to review the Privacy Notice periodically to stay informed about any updates. Your continued use of our Services after any changes signifies your acceptance of the updated Privacy Notice. While we may notify you of significant changes via email or other communications, such notifications are not a substitute for your responsibility to regularly review this Privacy Notice.

Contacting Us

If you have any questions or comments regarding this Privacy Notice, or if you wish to submit a data subject rights request, please use our “Privacy Rights & Inquiry Request Form” to ensure prompt and accurate handling. You may also reach out to our Data Protection Officer using the following information:

Janus International Group, LLC

135 Janus International Blvd.
Temple, GA 30179

Attn: Data Protection Officer

Email: privacy@janusintl.comprivacy@janusintl.com

Toll Free: (866) 562-2580

Phone: (770) 562-2850

Filing a Complaint

If you have concerns regarding your Personal Data, you may file a complaint with Janus’ Data Protection Officer using the “Privacy Rights & Inquiry Request Form”. Janus will acknowledge receipt of your complaint, may contact you for clarification, and will conduct a confidential investigation. You will be informed of the findings, and if your complaint is justified, Janus will take appropriate corrective measures.

If you are a resident of a U.S. state with an applicable privacy law, you may also have the right to lodge a complaint with your state’s Attorney General or other designated privacy regulator. Please refer to your state privacy law or the regulator’s website for additional information.