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NSE Mobile App
FAQ's and troubleshooting tips for tenants and facility staff using the Nokē Smart Entry (NSE) mobile application.
Tenant App
- Setting Up the Mobile App
- Opening a Unit as a Tenant
- Opening an Entry Point as a Tenant
- Setting Up Your Storage Smart Entry Mobile App
- Using the Tenant's Mobile App
- Logging into the Mobile App on New Devices
- Tenant Setup in the Nokē Smart Entry System
- Understanding Digital Keys: Seamless Access Anytime, Anywhere
- Helping You Find Your Unit
- Making a Payment
- Sharing Digital Keys
- Reporting an Issue to the Facility
- Reporting Feedback to the Facility
- Sharing Unit Access While in Overlocked Status
- NokēONE Smart Entry System Instructions for Tenants
- Utilizing the Move-Out Feature
- Requesting a PIN via Phone Call
- Verifying Bluetooth is Activated for Nokē Smart Entry
Facility App
- Navigating the Manager Mobile App
- Familiarizing Yourself with the Mobile App Interface
- Managing Dual Roles: How to Be an Employee and a Tenant at the Same Facility
- Explaining how to Remote/Hold Open from the Mobile App
- Renting Units as an Employee
- Adding a Unit Controller to a Unit
- Transforming Your Facility with Nokē Smart Entry: From Traditional to Smart Storage
- Replacing a Unit Controller on a Unit
- Using Siri with Apple Devices
Fobs
- Setting Up a Fob for Your Tenant
- Comprehensive Guide to Managing Fobs in Your Facility
- Assigning Fob to an Auction Winner
- Assigning a Fob to a Tenant Without a Smartphone
- Syncing a Fob for a Tenant
- Removing a Fob from a Tenant
- Clearing a Fob Assigned to a Current Tenant
- Clearing a Fob Assigned to a Non-Current Tenant
- Understanding Fob Reset vs. Clear
- Shared Users Cannot Have Fobs Linked to Their Accounts