Understanding the Activity Tab

An Overview of the Activity Tab in the Web Portal and the information that is displayed there

Activity Tab

The Activity page displays all the comings and goings (and more) occurring at your facility. By default, this page filters to the last 24 hours. 

Activity Filters

The top column on this page offers a series of filters to refine the displayed information according to your preferences.

These filters include: 

Filter by Activity Type: 

To customize the types of activities you see (such as locks, unlocks, failed unlocks, etc.) simply choose the Filter by Activity Type dropdown. The available Activity Types are determined by permissions. 

A few of the most common activity types or Actions are defined below:

• Locked:  A smart unit was locked.
• Unlocked:  A smart unit or entry point was unlocked by one of the following:
  • Phone:  A smart unit or entry point was unlocked from the tenant's mobile app.
  • Fob:  A smart unit or entry point was unlocked by a fob.
  • Access Code:  An entry point was unlocked or opened by entering a code into a keypad.
  • Manually:  A smart unit was unlocked without a fob or the app being used. Most often, this occurs with Nokē Volt units when the emergency release button is pressed.
• Failed Unlock: An attempt to unlock failed for one of the following reasons:
  • Invalid Access Code:  An incorrect code was entered into the keypad at an entry point.
  • Out of Schedule:  A tenant tried to access the facility after scheduled gate hours.

Filter by Date:

Adjust the date range of activity you wish to view by selecting the Filter by Date drop-down. By default, the date range is set to 24 hours, but you can change it to Last Week, Last Month, Last 3 Months, Last Year, or specify a custom timeframe. 

Filter by Unit(s): 

Use the Filter by Units drop-down to modify and filter the units for which you want to view activity.

Filter by Entry Point(s): 

Click on the Filter by Entry Point(s) drop-down to change and filter which entry points' activity you want to see. 

Filter by User(s): 

Utilize the Filter by User(s) drop-down to adjust and filter the users whose activity you want to view.

Table Columns

The Activity table presents information in the following format: 

User: 

The first column of the Activity table displays the name of the User who performed the action. 

Actions:

The second column of the Activity table shows the Action that was performed. 

Device: 

In the third column of the Activity table, the name of the Device where the action was performed is displayed (i.e. the entry point or unit).

Date: 

The last column of the Activity table showcases the Date and Time when the action was performed. 

Icon Colors

Each row item has a green icon for unlock, a red icon for locks, and a blue icon for miscellaneous actions like share creation, user confirmation, or password updates. 

A yellow icon with a person wearing a headset indicates that a Nokē Support Representative completed this action.

Clicking on an individual row provides further details about the user who performed the action. 

Depending on your role's permission, you can export this page by clicking the down arrow in the top right-hand corner. 

Manage Views

Additionally, you can utilize the Manage Views icon in the top right-hand corner to save the Activity views that you frequently use. 

If you want to see more about the Manage Views feature, see our Knowledge Base article.

Managing Saved Activity Views

For more information, click below:

Switching to Another Facility

Click below to view tutorial(s):